Terms & Warranty

The Seller warrants against defect in materials and workmanship in products which it manufactures for (1) year from the date of installation or up to 18 (eighteen) months from the date of shipment, whichever event occurs first, when properly installed and operated under normal use. This guarantee does not include any labor or other charges made outside of the Seller’s factory for replacement or repair of defective parts unless specifically stated in the body of the Sellers invoice. On parts not manufactured by Russell, such as motors, controls, valves and compressors we extend to the Buyer the same warranties made to us by the manufacturer.

The Seller’s only liability under this warranty or otherwise shall be the repair or replacement (at Seller’s option) of nonconforming goods or parts. Seller assumes no liability for incidental or consequential damages such as injury to persons or property, or lost profits.

Claims must be submitted to our Warranty Group within 90 days of the repair. Please submit all claims per the submission link below.